Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept exchanges and cancellations

Just contact me within: 3 days of delivery

Ship items back to me within: 7 days of delivery

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
  • Frequently Asked Questions

    Can I upgrade my shipping / When will my package arrive?

    Shipping & Delivery Guide

    PLEASE NOTE: Delivery times at checkout are estimates and not guaranteed. For guaranteed delivery, please contact us.


    Order Processing:

    Orders are processed within 1-3 business days.
    Non-rush orders placed after 3 PM PST (Sunday-Thursday) ship the next business day.
    Rush orders placed after 1 PM PST (Friday-Saturday) ship the following Monday, excluding holidays.

    Etsy Shipping Options:

    First Class (USPS Ground), Priority Mail (2-3 days), or Priority Express Mail (1-2 days).
    Free Shipping: We will choose the most efficient method.
    For faster delivery, contact us for UPS options.

    What size should I order?

    Please, refer to the size chart. The size chart is located as a photo in the listing, and the directions to measure are located on the size chart. We have made the size chart strictly on the costumes we have manufactured.

    If you are unsure of your measurements, please measure your favorite NON-STRETCH comparable garment.

    *We have many different styles of medieval wear, all with their unique fit and size charts.

    When will the item I want be back in stock?

    If you go to the listing: select the size and color you want, then click on the "let me know when it is back" button. ETSY will send you a message/email when we have restocked the item.

    We have no control over who purchases each garment, nor do we have access to the restock requests/waiting list. Items are purchased on first-come-first-served bases.

    Legal imprint